Job Descriptions

Below is a list of job descriptions for all the primary roles at Gorsey Clough.

Activities Co-ordinator

REPORTING TO: Home Manager

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • Proven ability to develop and organise a range of events / activities for Clients in all Client categories
  • Good communication and organisational skills
  • Team player
  • Ability to work on own initiative
  • Friendly, creative and confident
  • Genuine interest in working with the relevant Client group
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • Previous experience of working with the relevant Client group
  • Qualification in remedial / occupational therapies
  • Flexible approach towards working routines

JOB PURPOSE:

As the Activities Co-ordinator, you are responsible for planning and implementing activities appropriate to Clients’ needs and requests. You will also assist the Home Manager in organising fundraising events. Your main duties and responsibilities will include:

Activities:

  • Helping Clients to socialise within the Home, and provide a variety of activities that cater for all tastes.
  • Planning and initiating monthly rolling / individual programmes, and encouraging Clients to maintain pre-existing hobbies.
  • Encouraging Staff Members, Relatives and Friends to participate in the Home’s activities.
  • Accompanying Clients, where possible, to offsite activities, which may occasionally take place outside normal working hours.
  • Helping to create an atmosphere that suits individual Clients within the Home.
  • Assisting with fund raising, and budgeting, for entertainments, materials and outings.
  • Maintaining full and accurate records of daily activities using appropriate documentation, and assisting the Named Carer to review and update Client Care Files.

Communication:

  • Discussing the aims and objectives of recreation therapy with other Staff Members.
  • Reporting any changes in Clients’ physical or emotional condition to the Home Manager or Person in Charge.
  • Providing comfort and company, on a one to one basis, for Clients who are unable to undertake any form of activity.
  • Arranging / participating in Staff and Client meetings, as and when required.

Human Resources (HR):

  • Assisting the Home Manager when interviewing relevant Volunteers and assistant Staff Members, and supervising their work, in line with the Company’s policies and procedures.

Marketing:

  • Actively marketing the Home and promoting a positive personal / professional profile within the local community, ensuring the good reputation of the Home at all times.

Training & Development:

  • Ensuring all Staff Members know how to use appropriate equipment.
  • Attending mandatory training days / courses, on or off site, as and when required.
  • Maintaining professional knowledge and competence.

Health & Safety:

  • Reporting immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understanding and ensuring the implementation of the Home’s Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
  • Reporting to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
  • Promoting safe working practice in the Home.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Ensuring that all information of confidential nature gained in the course of duty is not divulged to third parties.
  • Notifying the Home Manager, or the Person in Charge, as soon as possible of your inability to work, and also on your return to work from all periods of absence.
  • Ensuring the security of the Home is maintained at all times.
  • Adhering to all Company policies and procedures within the defined timescales.
  • Ensuring all equipment is clean and well maintained.
  • Carrying out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Bookkeeper

REPORTING TO: Director

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • Excellent knowledge of computer-based accounting systems and procedures
  • Advanced use of MS Office, especially Excel and Word
  • Good communication and organisational skills
  • Good numerical skills
  • Methodical approach and ability to maintain accurate and transparent data systems
  • Ability to provide advice and guidance in well established situations
  • An appreciation of need for confidentiality
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • Professional Accounts (AAT) qualifications / NVQ in Accounting
  • Team player
  • Ability to work on own initiative and with minimum supervision

JOB PURPOSE:

As the Bookkeeper, you are responsible for processing accounts data at the Home. You are responsible for providing accounts information as and when required, in order to facilitate cost control and the efficient running of the Home. Your duties and responsibilities will include:

Bookkeeping:

  • Balancing accounts.
  • Processing sales invoices, receipts and payments.
  • Maintaining the purchase ledger – entering Suppliers’ invoices on the system ensuring that they are properly authorised, preparing cheques at the appropriate time, arranging signature and dispatching.
  • Preparing statements showing expenditure and lists of comparables.
  • Checking that accounts are accurate.
  • Preparing Management Accounts that will include final accounts such as Profit and Loss Accounts and Balance Sheets.
  • Using computerised accounting systems such as Sage Line 50 Accountant Plus and ensuring all information is entered on system.
  • Processing and balancing Petty Cash Sheets.
  • Maintaining all financial records and data accurately and within agreed systems.
  • Maintaining a file of and checking Direct Debit and Standing Order payments.
  • Assisting with the preparation of data for Annual accounts at the Year End.

Communication:

  • Liaising with people both internal and external to the Home including Management, Creditor, Supplier and general enquiries.
  • Participating in Staff and Client meetings, as and when required.

Marketing:

  • Actively marketing the Home and promoting a positive personal / professional profile within the local community, and ensuring the good reputation of the Home at all times.

Training & Development:

  • Attending mandatory training days / courses, on or off site, as and when required.
  • Maintaining professional knowledge and competence.

Health & Safety:

  • Reporting immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understanding and ensuring the implementation of the Home’s Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
  • Reporting to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
  • Promoting safe working practice in the Home.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Ensuring that all information of a confidential nature gained in the course of duty is not divulged to third parties.
  • Notifying the Home Manager, or the Person in Charge, as soon as possible of your inability to work, and also on your return to work from all periods of absence.
  • Ensuring the security of the Home is maintained at all times.
  • Adhering to all Company policies and procedures within the defined timescales.
  • Ensuring all equipment is clean and well maintained.
  • Carry outing any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Care Assistant

REPORTING TO: Senior Care Assistant / Qualified Nursing Staff

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • Genuine interest in working within a caring environment
  • Ability to communicate effectively at all levels
  • Team player
  • Willingness to participate in Vocational Training Programmes
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • NVQ Level 2 in Care (achieved / working towards)
  • Experience of working with the relevant Client group

JOB PURPOSE:

Care Assistants are the front line staff in all care settings. You will work as part of a larger team and are supervised by a Senior Care Assistant. Your work is defined by a Care Plan, which is developed by a qualified Nurse, Social Worker or Care Manager to meet the assessed needs of the service user.

Care:

You will work with all types of service users receiving direct care. Your duties and responsibilities will vary depending on the needs of the service user but can include:

  • Ensuring the highest possible levels of care are maintained by supporting / assisting Clients, when required, with washing, toileting, dressing, undressing, and all other aspects of daily living.
  • Assisting Clients in all aspects of their care needs (e.g. physical, emotional and spiritual). Providing attention when needed, whilst ensuring Clients retain their comfort and dignity.
  • Paying particular attention to assisting Clients who have limited mobility, or physical / learning difficulties, making the best use of aids provided.
  • Closely monitoring Clients who may be confused and/or who have behavioural problems.
    Assisting in the promotion of Continence.
  • Assisting in the delivery of care for Clients who are dying or who have a progressive illness.
  • Assisting with Last Offices.
  • Observing care planning needs for Clients and completing written daily records as instructed and in line with the Company’s policies and procedures.
  • Assisting in framework of social activities by interacting with Clients and helping them continue with hobbies and activities in the Home.
  • Answering Nurse Call system and giving assistance as required. Answering the door and telephone appropriately. Responding accordingly, and passing on messages promptly.
  • Under the supervision and guidance of senior Care Staff, reporting on the well-being of Clients.
  • Carrying out regular checks on Clients at intervals determined by senior Staff Members.
  • Making Visitors feel welcome. Providing refreshments / assistance as and when required.
  • Making and changing beds, ensuring that rooms are clean and tidy, and commodes are empty. Ensuring the Home’s resources are used appropriately.
  • Cleaning and maintaining equipment used by Clients / Relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensuring the Home is kept clean and tidy, in line with the Company’s attention to detail philosophy.
  • If applicable, care for Clients’ clothing and rooms as named, and ensuring that all clothing is recorded and clearly marked.
  • Ensuring full privacy and dignity is maintained for the dying and the bereaved, in line with the Company’s policies and procedures.
  • Assisting Clients who need help during meal times (and awareness of any swallowing difficulties, dietary requirements etc). Assisting with serving of food / drinks as requested / required. Washing up as requested / required.
  • Escorting Clients travelling to and from the Home e.g. on social outings, hospital visits etc.
  • Practicing maximum integrity in all dealings with Clients’ personal and financial affairs, and avoiding abuse of the privileged relationship that exists with Clients.

Communication:

  • Participating in Staff and Client meetings as and when required.
  • Training and Development:
  • Maintaining professional knowledge and competence.
  • Attending mandatory training days / courses, on or off site, as and when required.
  • Participating in relevant N/SVQ training to achieve required qualifications.

Health and Safety:

  • Reporting immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understanding and ensuring the implementation of the Home’s Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
  • Reporting to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
  • Promoting safe working practice within the Home.
  • Adhere to the Home’s Disposal of Waste policy.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Promoting and ensuring the good reputation of the Home.
  • Ensuring that all information of a confidential nature gained in the course of duty is not divulged to third parties.
  • Notifying the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  • Ensuring the security of the Home is maintained at all times.
  • Adhering to all Company policies and procedures within the defined time scales.
  • Ensuring all equipment is clean and well maintained.
  • Carrying out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Domestic Assistant

REPORTING TO: Housekeeper

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • Team player
  • Good communication skills
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • Care for the Elderly experience
  • NVQ Level 1 / 2 Cleaning and Support Services
  • Knowledge of infection and hygiene procedures, health and safety and COSHH regulations
  • Understanding of colour coding

JOB PURPOSE:

As a Domestic Assistant you are required to maintain the highest levels of cleanliness in bedrooms and public areas within the Home. Your duties and responsibilities will include:

Cleaning:

  • Ensuring sections of bedrooms, corridor and public areas are kept clean and tidy to the required standard.
  • Daily Cleaning:
    • Emptying waste bins and wiping out.
    • Vacuuming throughout and mopping
    • Shaking out cushions.
    • Cleaning dining rooms / lounges / lavatories.
    • Cleaning taps and sinks.
    • Cleaning soap dishes.
    • Cleaning toothbrush holders.
    • Spot cleaning all floorings.
  • Weekly Cleaning:
    • Polishing all mirrors.
    • Cleaning all pipe-work in lavatories.
    • Dusting handrails and radiators.
    • Moving all mobile furniture (including beds and chairs) and vacuuming and dusting beneath / behind.
    • Washing out metal wastepaper bins.
    • Dusting and polishing furniture and windowsills.
    • Washing lino floors.
    • Shampooing carpets as requested by Home Manager.
    • Dusting pictures.
    • Dusting curtain rails.
    • Dusting light bulbs and fittings.
  • Restocking toiletries, soaps, towels etc. as and when required.
  • Efficient and economical use of supplies provided.
  • Assisting with Linen Room duties when requested.
  • Keeping storage areas clean and tidy and stocked up at all times.

Communication:

  • Participating in Staff and Client meetings as required.
  • Informing the Housekeeper of any special cleaning requests e.g. soiled bedspreads.

Training & Development:

  • Attending mandatory training days / courses, on or off site, as and when required.
  • Maintaining professional knowledge and competence.

Health & Safety:

  • Adhere to the Home’s Disposal of Waste policy.
  • Making certain that chemicals / equipment are used and stored correctly and safety procedures adhered to at all times.
  • Reporting immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understanding and ensuring the implementation of the Home’s Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
  • Reporting to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
  • Promoting safe working practice in the Home.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Promoting and ensuring the good reputation of the Home.
  • Ensuring that all information of confidential nature gained in the course of duty is not divulged to third parties.
  • Notifying the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  • Ensuring the security of the Home is maintained at all times.
  • Adhering to all Company policies and procedures within the defined timescales.
  • Ensuring all equipment is clean and well maintained.
  • Carrying out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Head Chef

REPORTING TO: Home Manager

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • City & Guilds 706 – 1 & 2, or equivalent (achieved or working towards)
  • Basic Food / Hygiene Certificate
  • Good communication skills
  • Ability to manage pressure and conflicting demands, and prioritise tasks
  • Team player
  • Ability to work on own initiative
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • Intermediate Food / Hygiene Certificate
  • Previous supervisory experience
  • Knowledge of nutrition and dietetics
  • Experience of Food Preparation for the relevant Client group

JOB PURPOSE:

As the Head Chef, you are responsible for managing the operation of the kitchen including food production, staff management, supplies, presentation / service and record management and compliance with quality and safety standards. Your duties will include:

Food Preparation:

  • Supervision and preparation of the cooking and serving of delicious and nutritious hot and cold meals, as and when required for both Clients and Staff.
  • Ensuring all meals are of the highest possible quality and attractively presented.
  • Providing for special dietary requirements where necessary and taking into account the preferences of individual Clients.
  • Portioning meals to Clients.

Communication:

  • Liaising with the Home Manager when planning / costing menus in order to provide a balanced nutritious diet, and making the best use of available fresh foods.
  • Arranging / participating in Staff and Client meetings as required.

Budgetary / Financial Control:

  • Maintaining accurate records of food supplies, waste and hazard analysis, and freezer / fridge temperatures as required by Environmental Health, Food Standards Agency, CQC and the Company.
  • Ensuring the correct and economical use of provisions and equipment within budgetary guidelines.
  • Ensuring stock rotation. Ordering stocks and checking deliveries, and checking and valuing stocks as required by the Home Manager.
  • Planning, design and costing of menus.

Human Resources (HR):

  • Preparing Staff Rotas for Kitchen.
  • Organising cleaning schedules.
  • Interviewing for new Staff Members with the Home Manager as and when required, in line with the Company’s Recruitment policy.

Training & Development:

  • Supervising and instructing Kitchen Staff Members in the use of all equipment and hygiene procedures, and giving help and guidance where appropriate.
  • Conducting basic food hygiene training for all Care Staff involved in handling and delivery of food.
  • Maintaining and improving professional knowledge and competence.
  • Attending mandatory training days / courses, on or off site, as and when required.

Health & Safety:

  • Ensuring statutory Health and Safety standards in the kitchen and dining areas.
  • Making certain that chemicals / kitchen equipment are used and stored correctly and safety procedures adhered to at all times.
  • Ensuring all crockery and equipment is cleaned and stored appropriately, and that the overall cleaning of the kitchen area (and, where appropriate, the dining areas) is carried out effectively.
  • Reporting immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understanding and ensuring the implementation of the Home’s Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
  • Reporting to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
  • Promoting safe working practice in the Home.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Promoting a positive personal / professional profile within the local community, ensuring the good reputation of the Home at all times.
  • Ensuring that all information of confidential nature gained in the course of duty is not divulged to third parties.
  • Notifying the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  • Ensuring the security of the Home is maintained at all times.
  • Adhering to all Company policies and procedures within the defined timescales.
  • Ensuring all equipment is clean and well maintained.
  • Carrying out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Home Manager

Reporting to: Director

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • 1st Level RMN Nurse
  • Minimum of 4 years experience in a senior management role in managing the care of older people and / or those with mental health problems
  • NVQ Level 4 Management or Registered Managers Award
  • Ability to manage pressure and conflicting demands, and prioritise tasks
  • Friendly, confident, well-presented and customer-focused
  • Ability to communicate effectively at all levels
  • Ability to communicate routine information that requires diplomacy, tact and persuasive skills
  • Commitment to customer care and excellence in service
  • Team player
  • Genuine interest in working with the relevant Client group
  • Ability to provide advice and guidance in well established situations and identify new solutions
  • Ability to work within a legislative framework
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • Ability to work on own initiative
  • Care for the Elderly experience / qualification

JOB PURPOSE:

As the Home Manager, you are responsible for the daily management of the Home. You will promote a caring environment for Clients through high standards of professional practice that will be conducive to the needs of the Clients. You will ensure that each Client receives care appropriate to their individual needs and implement and exceed the requirements of the National Minimum Standards for Care Homes for Older People in accordance with the Care Standards Act 2000. Your duties and responsibilities will include:

Care:

  • Deciding whether or not the Home is able to meet the personal care needs of any prospective Client.
  • Making or contributing to the assessment of need of each Client in conjunction with the Client, relevant professional agencies and, where appropriate, the Client’s family.
  • Developing a Care Plan which provides a satisfactory quality of life for that person in conjunction with the statutory contract with the referring agency and Care Plan, and ensuring compliance with care programmes.
  • Ensuring that adequate arrangements for the introduction and reception of new Clients are made in accordance with National Minimum Standards.
  • Ensuring that the emotional, spiritual, physical, medical and material needs of the Clients are recognised, assessed and met.
  • Ensuring all Staff Members contribute to the best of their ability to the efficient running of the Home, and to the creation of an atmosphere conductive to the best interests of Clients.
  • Interacting with Clients to ensure that their health care needs are being met and resolving any problems where appropriate.
  • Ensuring the provision of care which may include terminal care, in partnership with GPs and in consultation with visiting Consultants.
  • Reporting any ill-health amongst Clients and making requests for GP / Professional visits where necessary.
  • Ensuring meals are of sufficient quantity and good quality, and that Client’s dietary needs are met.
  • Undertaking general nursing work and personal care as appropriate.
  • Supporting Clients in the taking of decisions in matters which affect their lifestyle.
  • Ensuring the provision of health care arrangements which may include the ordering, recording and, where appropriate, the administration of prescribed medication.
  • Monitoring Care Plans, Minimum Data Set, drug records, Social Services reviews, Staff time and attendance records and Staff development and appraisal records.
  • Auditing Care Plan documentation, to ensure best practice.
  • Practicing maximum integrity in all dealings with Clients’ personal affairs, and avoiding abuse of the privileged relationship that exists with Clients.

Management:

  • Managing the day to day running of the Home.
  • Assisting the Company in the planning and provision of the service.
  • Ensuring that all the conditions of registration and all other statutory regulations are complied with in the Home.
  • Responsibility for the efficient management of the domestic character of the Home which includes the following:
    • Planning menus with Clients and Staff.
    • Ensuring that good standards of food presentation are maintained.
    • Ensuring that supplies are ordered and regularly reviewed and audited.
    • Ensuring that exceptional standards of hygiene and cleanliness are maintained throughout the Home including Staff Room, Kitchen, Treatment Room and Laundry.
  • Familiarity with the appropriate fees of the local authority(s) or the fees if the Client is not in receipt of local authority assistance.
  • Endeavouring to fill any Client vacancy by liaising with Social Services and health authorities / boards and assessing / selecting suitable Clients. (These places are to be offered within the normal terms of residency and the fee structure in operation within the Home at the time).
  • Developing systems of management and control.

Communication:

  • Maintaining effective communications with the Directors of the Company.
  • Maintaining effective communications with Clients, Relatives, Staff Members, and any other concerned bodies.
  • Promoting relationships which enable each Client to participate in social activities within the Home and in the life of the local community to the maximum of their ability.
  • Working with other professionals to develop specialist services e.g. art therapy, reminiscence etc.
  • Arranging Staff meetings (which should always be minuted).
  • Participating in the evaluation and review of policies and procedures as and when required.
  • Obtaining a report from the Person in Charge regarding any incident / accident, and the status of any Clients whose care / health is causing concern.
  • Supervising visits and liaising with GPs in order to establish a good relationship between GPs / Health Care Professionals and the Home.
  • Ensuring a clear and concise Handover Report is given to all Staff Members.
  • Arranging / participating in Staff and Client meetings as and when required.
  • Providing the Directors of the Company with a bi-monthly inspection report of all rooms and common parts of the Home and what repairs and / or improvements are needed.

Budgetary / Financial Control:

  • Managing, monitoring and maintaining budgets.
  • Ensuring that all commodities used in and around the Home are sensibly conserved by all Staff Members e.g. monitoring the usage of incontinence aids, wipes, dressings etc.
  • Providing the Directors of the Company with a monthly report / audit on the current operation of the Home.
  • Maintaining with the Directors of the Company, a list of potential Clients and referring agencies together with possible fee levels.

Human Resources (HR):

  • Adhering to, and implementing, all HR policies and procedures.
  • Endeavouring to fill any Staff vacancy by advertising in the job centre or local newspapers. Interviewing for new Staff Members as and when required, in line with the Company’s Recruitment policy.
  • Ensuring CRB and POVA checks, references, the provision of job descriptions and contracts to all employees (in conjunction with company policy and current legislation).
  • Organising and planning staffing rotas to ensure compliance with minimum standards as prescribed by the Company taking into account 24 hour dependency levels and ensuring that the rota system is understood by all.
  • Maintaining correct records of working hours of all Staff Members.
  • Ensuring the accuracy of information (provided by time sheets and / or other time recording methods) given to Accountants responsible for calculating monthly salaries and collateral information including sick pay, maternity pay and other essential data relating to an employee’s working time.
  • Monitoring sickness and absence and putting into action Company disciplinary procedures when applicable in conjunction with the Directors’ of the Company.
  • Ensuring all Staff Members are aware of the Company’s Whistle-blowing procedure.
  • Implementing and managing the Company’s Discipline and Dismissal policies and procedures, and Grievance policies and procedures (in conjunction with the Deputy Home Manager, where appropriate).
  • Formal supervision / appraisal of Staff Members in line with Company policy and the requirements of the Care Standards Act, and with on-going informal assessment of the work of Staff Members, to ensure consistently high standards.
  • Ensuring that training needs are identified and met in conjunction with the Training Manager, external training agencies and consultants.
  • Implementing and initiating training for all Staff Members on the Company’s Equal Opportunities policy.
  • Organising workload by forward planning Off-Duties to ensure that there is sufficient Staff cover, and dealing with problems where necessary.

Marketing:

  • Actively marketing the Home and promoting a positive personal / professional profile within the local community, and ensuring the good reputation of the Home at all times.
  • Providing all relevant information and leaflets to prospective new Clients and to make appointments and show them and their Relatives around the Home.
  • Ensuring the Home is attractively presented, and odour free, at all times, in line with the Company’s attention to detail philosophy.
  • Ensuring a viewing room is suitably presented and available at all times (unless Home is fully occupied).

Training & Development:

  • Supervising and instructing junior and new Staff Members in all aspects of their work in the Home, giving help and guidance where appropriate and assisting in keeping records up to date.
  • Maintaining and improving professional knowledge and competence.
  • Attending mandatory training days / courses, on or off site, as and when required.

Health & Safety:

  • Undertaking the risk management (in conjunction with others) of Clients or potential Clients in the care of the Company and helping to develop systems to monitor same.
  • Reporting immediately to a Director of the Company any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Ensuring that legislation and regulations concerning Environmental Health, Infection Control, Building Control, Planning and Health and Safety are complied with and advising the person in control accordingly where action is required.
  • Carrying out duties for the Home in line with Care Quality Commission guidelines, the Health and Safety at Work Act (1974) and Fire Regulations.
  • Reporting to the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
  • Promoting safe working practice within the Home.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Adhering to all appropriate NMC guidelines / regulations and the General Social Care Council Code of Conduct.
  • Maintaining such Logbooks and Records as may be required by both the Registering Authority and the Directors of the Company.
  • Being ‘on-call’, for emergencies which may arise within the Home, and to cover shifts if all other avenues have been exhausted.
  • Ensuring that all information of a confidential nature gained in the course of work is not divulged to third parties.
  • Liaising with and co-operating with CQC inspectors and inspections, and carrying out recommendations and requirements resulting from inspection visits.
  • Notifying a Director of the Company as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  • Advising a Director of the Company of any serious malfunction of the heating, lighting or emergency systems.
  • Ensuring the security of the Home is maintained at all times.
  • Adhering to all Company policies and procedures within the defined timescales.
  • Ensuring all equipment is clean and well maintained.
  • Carrying out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Housekeeper

REPORTING TO: Home Manager

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • Previous supervisory experience
  • Good communication skills
  • Team player
  • Ability to manage pressure and conflicting demands, and prioritise tasks
  • NVQ Level 2 Cleaning and Support Services
  • Understanding of colour coding
  • Previous commercial cleaning experience
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • Care for the Elderly experience
  • Highly organised
  • Knowledge / experience of health and safety legislation

JOB PURPOSE:

The same as a Domestic Assistant but with the additional responsibility of the first-line management of Domestic Staff (including staff rotas and team management) and the organisation and supervision of the cleaning and other domestic duties on a day-to-day basis at the Home using standard methods, equipment and materials and ensuring the highest possible standards of hygiene in the Home. You will also liaise with the Home’s Management to effect the efficient and economic purchase of all cleaning supplies and ensuring proper stock control at all times. You will also participate in staff induction, supervise and instruct new staff in all aspects of their work at the Home, giving help and guidance where appropriate.

Housekeeping:

  • Prioritise workload of, and allocate tasks to, Domestic and Laundry Staff.
  • Create and maintain cleaning regimes (daily, weekly, periodically etc) for all areas of the Home (excluding those maintained by Kitchen Staff), in line with the Company’s attention to detail philosophy.
  • Ensure that the following are carried out at appropriate intervals in all areas of the Home (excluding those maintained by Kitchen Staff), in line with the Company’s attention to detail philosophy:
    • Thorough cleaning of all areas.
    • Dusting, vacuuming and washing down of all areas.
    • Cleaning of all windows.
    • Polishing of mirrors, brass plates on doors and furniture (as applicable).
    • Dusting of all ledges, pictures, high areas and skirting boards.
    • Shampooing of carpets.
    • Cleaning of curtains and furniture.
    • Emptying / cleaning of waste bins.
    • Restocking of toiletries, soaps, towels etc.
  • Conduct random audit checks of all areas of the Home (excluding those maintained by Kitchen Staff), at appropriate intervals, to ensure cleaning has been properly carried out
  • Continuously assess the work of all Staff Members to ensure consistently high standards.
  • Liaise with the Home Manager regarding the effectiveness of cleaning products, and ensure their safe storage.

Communication:

  • Arrange / participate in Staff and Client meetings as required.

Budgetary / Financial Control:

  • Liaise with the Home Manager when ordering cleaning products. Undertake monthly stock checks.
  • Manage and maintain agreed budgets, in conjunction with the Home Manager.

Human Resources (HR):

  • Prepare Housekeeping rotas reflecting the appropriate cleaning times of the Home. Ensure Staff Members adhere to these rotas.
  • Interview for new Staff Members with the Home Manager as and when required, in line with the Company’s Recruitment policy.

Training & Development:

  • Liaise with the Home Manager regarding COSHH training.
  • Supervise and instruct junior and new Staff Members in all aspects of their work in the Home, giving help and guidance where appropriate.
  • Attend mandatory training days / courses, on or off site, as and when required.
  • Maintain professional knowledge and competence.

Health & Safety:

  • Adhere to the Home’s Disposal of Waste policy.
  • Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understand and ensure the implementation of the Home’s Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
  • Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
  • Promote safe working practice in the Home.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Promote and ensure the good reputation of the Home.
  • Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
  • Notify the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  • Ensure the security of the Home is maintained at all times.
  • Adhere to all Company policies and procedures within the defined timescales.
  • Ensure all equipment is clean and well maintained.
  • Carry out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Kitchen Assistant

REPORTING TO: Head Chef

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • CIEH Basic Food Hygiene Certificate
  • Good communication skills
  • Team player
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • Experience of food preparation for the relevant Client group

JOB PURPOSE:

As a Kitchen Assistant, you are responsible (under the supervision of the Chef in Charge) for the preparation, simple cooking and serving of food. Your duties will include:

Food Preparation:

  • Basic preparation and cooking of breakfast and evening meals including the preparing of sandwiches, sweets and snacks.
  • Transporting and serving of food and beverages.
  • Undertaking dining room duties including the setting up and clearing away of the dining area.

Communication:

  • Participating in Staff and Client meetings as required.
  • Training and Development:
  • Maintaining and improving professional knowledge and competence.
  • Attending mandatory training days / courses, on or off site, as and when required.

Health and Safety:

  • Ensuring statutory Health and Safety standards in the kitchen and dining areas.
  • Making sure that chemicals / equipment are used correctly and safety procedures adhered to at all times.
  • Washing up after meals. Ensuring all crockery and equipment is cleaned and stored appropriately, and that the overall cleaning of the kitchen area (and, where appropriate, the dining areas) is carried out effectively.
  • Assisting with the checking of equipment and food temperatures as directed.
  • Reporting immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understanding and ensuring the implementation of the Home’s Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
  • Reporting to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Promoting and ensuring the good reputation of the Home.
  • Ensuring that all information of confidential nature gained in the course of duty is not divulged to third parties.
  • Notifying the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  • Ensuring the security of the Home is maintained at all times
  • Adhering to all Company policies and procedures within the defined timescales.
  • Ensuring all equipment is clean and well maintained.
  • Carrying out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Laundry Supervisor

REPORTING TO: Housekeeper

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • Team player
  • Ability to work autonomously and with minimum supervision
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • Previous experience relevant to the position
  • Good communication skills

JOB PURPOSE:

As the Laundry Supervisor you are required to wash, press and fold Client’s linen and garments and to deliver clean items to Clients’ bedrooms at the Home. You are also expected to check, sort and store linen-hire goods when delivered and bag ready for collection. Your duties and responsibilities will include:

Laundry:

  • Operating commercial laundry equipment including pressing equipment.
  • Sorting washing into relevant groups, where applicable, and processing it through the washer, drier and iron. Keeping clean and dirty linen separate within the laundry area.
  • The following priorities apply:
    • Bedding
    • Towels
    • Clients’ personal laundry
    • Serviettes
    • Tea towels
  • Loading and unloading washing machines and tumble dryers.
  • Sorting dirty and clean linen and handling items with due care.
  • Returning the Home’s washing to the linen cupboard.
  • Performing minor repairs to Clients’ clothing.
  • Any clothes that are not marked should be named and placed in the appropriate boxes after they have been laundered.
  • Ensuring that work meets the highest quality standard in terms of stain removal, cleanliness and dryness.
  • Efficient and economical use of supplies provided.

Communication:

  • Participating in Staff and Client meetings as required.
  • Informing the Housekeeper of any special cleaning requests.

Training & Development:

  • Attending mandatory training days / courses, on or off site, as and when required.
  • Maintaining and improving professional knowledge and competence.

Health & Safety:

  • Ensuring the Laundry Room is clean and tidy. On a daily basis: washing down washers, dryers and laundry bags; cleaning lint trays / vents; mopping floors.
  • Making certain that chemicals / equipment are used correctly and safety procedures adhered to at all times.
  • Using appropriate protective clothing when dealing with soiled / infected linen.
  • Ensuring statutory Health and Safety standards in the laundry area.
  • Reporting immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understanding and ensuring the implementation of the Home’s Health and Safety, Infection Control and Hygiene policy, and Emergency and Fire procedures.
  • Reporting to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
  • Promoting safe working practice in the Home.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Promoting and ensuring the good reputation of the Home.
  • Ensuring that all information of confidential nature gained in the course of duty is not divulged to third parties.
  • Notifying the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  • Ensuring the security of the Home is maintained at all times.
  • Adhering to all Company policies and procedures within the defined timescales.
  • Ensuring all equipment is clean and well maintained.
  • Carry outing any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Maintenance Assistant

REPORTING TO: Home Manager

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • General maintenance knowledge / experience e.g. minor electrical, decorating, plumbing, joinery work etc.
  • Ability to work to tight deadlines
  • Good communication skills
  • Confident team player
  • Ability to manage pressure and conflicting demands, and prioritise tasks
  • Clean driving licence
  • Use of a car or similar vehicle
  • Ability to organise own time and workload
  • Willingness to receive training on current Health & Safety / EHO issues
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • Understanding of central heating systems, laundry equipment and hot and cold water systems
  • Knowledge of current Health and Safety regulations

JOB PURPOSE:

As a Maintenance / Handyperson, you are responsible for assisting in the maintenance of the interior and the exterior of the Home and grounds. Your duties will include:

General Maintenance:

  • Reporting any known defects to appliances, damaged furniture / equipment and any other potential hazards to the Home Manager, who will advise accordingly.
  • Assisting in the general repair and maintenance of the Home both externally and internally to promote effective operation and service.
  • Maintaining grounds and assisting in the maintenance of the gardens to an acceptable standard in order to promote a pleasant and safe environment for Clients, Staff and Visitors, including :
    • Keeping any sheds, outbuildings and areas in which waste is stored in a clean and tidy condition
    • Clearing snow and grit the drive, paths and any areas to which Clients, Visitors or Staff Members have access.
    • Where applicable, tending to any flowerbeds, hanging baskets etc.
  • Cleaning all signs / lighting outside the Home.
  • Carrying out decoration as and when required in order to maintain standard of Home.
  • Testing the fire alarm system, and log results, weekly. Checking call points, fire exits, door retaining devices and fire emergency lights, as specified in Company procedures.
  • Ensuring all ventilation units and lights are kept clean. Replace any defective light bulbs / diffusers.
  • Responsibility for the general oversight of the heating, lighting and use of water at the Home.
  • Testing water temperatures as specified in Company procedures.
  • Maintaining a “Maintenance Book” in which defects are recorded by Staff Members. Use this book to effect repairs / replacements daily.
  • Responsibility for maintaining stores (including workshop), equipment and tools.
  • Assisting / supervising with deliveries to the Home. Monitoring delivered goods closely.

Communication:

  • Liaising with the Home Manager, or a delegated Staff Member, regarding maintenance work to be carried out.
  • Participating in Staff and Client meetings as required.

Training and Development:

  • Attending mandatory training days / courses, on or off site, as and when required.
  • Maintaining professional knowledge and competence.

Health and Safety:

  • Making sure that chemicals / equipment are used correctly and safety procedures adhered to at all times.
  • Ensuring that paints and varnishes are used and stored only in accordance with manufacturers’ instructions.
  • Ensuring areas in which any painting / varnishing work is being done is well ventilated and safe for Clients, Visitors and Staff Members.
  • Reporting immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understanding and ensuring the implementation of the Home’s Health and Safety, Infection Control and hygiene policies, and Emergency and Fire procedures.
  • Promoting safe working practice in the Home.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Informing the Home Manager or Person in Charge of any visit to the Home by Contractors. Record the visit in appropriate file.
  • Undertaking driving duties if required.
  • Promoting and ensuring the good reputation of the Home.
  • Ensuring that all information of a confidential nature gained in the course of duty is not divulged to third parties.
  • Notifying the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  • Ensuring the security of the Home is maintained at all times.
  • Adhering to all Company policies and procedures within the defined timescales.
  • Ensuring all equipment used is clean and well maintained.
  • Carrying out any other tasks that may be reasonably assigned to you.
  • Be ‘on-call’ for advice / action in any emergencies which may arise out of hours.
  • Where a ‘fault’ cannot be rectified, providing details of the fault to the Home Manager / Person in Charge as soon as possible so that services are not disrupted for lengthy periods and appropriate instructions can be given regarding action to take.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Nurse

REPORTING TO: Home Manager

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • 1st / 2nd Level Nurse
  • Ability to communicate effectively at all levels
  • Genuine interest in working with the relevant Client group
  • Ability to work within a legislative framework
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • Team player
  • Experience / qualification in care for relevant Client category
  • Previous supervisory experience

JOB PURPOSE:

As an RGN / RMN / RMNH, you will ensure the highest possible standard of care in a professional manner through direct nursing care and effective supervision of Staff Members. You will also take responsibility for Client care, in the absence of the Nurse Sister. Your duties and responsibilities will include:

Care:

  • Ensuring that all Staff Members contribute, to the best of their ability, to the efficient running of the Home and the creation of an atmosphere conducive to the best interests of the Clients. Duties may include acting up for the Deputy Home Manager and/or the Home Manager in their absence.
  • Reporting any ill health amongst Clients and make requests for GP / Professional visits where necessary.
  • Ensuring that Clients’ Care Plans are completed and maintained in conjunction with Clients, Relatives and other Health Care Professionals, and in accordance with NMC guidelines and Company policy.
  • Assessing all aspects of Clients’ care needs, and providing health supervision and direct Nursing Care when required.
  • Assessing social and health care needs of new Clients, and maintaining on-going assessment and review of all other Clients.
  • Maintaining accurate records and ensuring that each Client within the Home has an individualised Care Plan. Client Care Plans to be reviewed on a monthly basis, or more frequently as and when required, in accordance with NMC guidelines & Company policy.
  • Carrying out regular checks on Clients at intervals determined by the Home Manager.
  • Ensuring a clear and concise Handover Report is given to all relevant Staff Members at the end of each shift.
  • Administering prescribed medicines and maintaining the appropriate records in accordance with the Company’s procedure and NMC guidelines.
  • Practicing maximum integrity in all dealings with Clients’ affairs, and avoiding abuse of the privileged relationship which exists with Clients.

Communication:

  • Participating in Staff and Client meetings as and when required.
  • Establishing and maintaining good communication with Clients, Relatives and with the multidisciplinary team.

Budgetary / Financial Control:

  • Ensuring that all commodities used in and around the Home are sensibly conserved by all Staff Members e.g. monitor usage of incontinence aids, wipes, dressings, electricity etc.

Marketing:

  • Actively marketing the Home and promoting a positive personal / professional profile within the local community, and ensuring the good reputation of the Home at all times.
  • Ensuring the Home is attractively presented, and odour free, at all times, in line with the Company’s attention to detail philosophy.
  • Ensuring a viewing room is suitably presented and available at all times (unless the Home is fully occupied).

Training & Development:

  • Supervising and instructing junior and new Staff Members in all aspects of their work in the Home, and giving help and guidance where appropriate.
  • Maintaining and improving professional knowledge and competence. Keeping professionally updated in all areas of clinical expertise.
  • Attending mandatory training days / courses, on or off site, as and when required.

Health & Safety:

  • Reporting immediately to the Home Manager, or the Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understanding and ensuring the implementation of the Home’s Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
  • Reporting to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
  • Promoting safe working practice within the Home.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Adhering to all appropriate NMC guidelines / regulations.
  • Maintaining all Logbooks and Records as required by both the Registering Authority and the Directors’ of the Company.
  • Ensuring that all information of confidential nature gained in the course of duty is not divulged to third parties.
  • Notifying the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  • Ensuring the security of the Home is maintained at all times.
  • Adhering to all Company policies and procedures within the defined timescales.
  • Ensuring all equipment is clean and well maintained.
  • Carrying out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Senior Care Assistant

REPORTING TO: Qualified Nursing Staff

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

  • Genuine interest in, and experience of working with, the relevant Client group
  • Ability to communicate effectively at all levels
  • Team player
  • Ability to manage pressure and conflicting demands , and prioritise tasks
  • Willingness to participate in Vocational Training Programmes
  • NVQ Level 2 in Care
  • Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

  • NVQ Level 3 in Care
  • Previous supervisory experience
  • Experience / Qualification in the Safe Handling of Medicines / Medication Training

JOB PURPOSE:

The same as a Care Assistant, but with the additional duties of front line supervision and monitoring of Care Assistants. As a Senior Care Assistant you will be in charge of a shift of workers and will take responsibility for the smooth running of the service whilst they are on duty. You will respond to emergencies and provide guidance and support to Care Assistants under the supervision of qualified Nursing Staff. You will also participate in staff induction programmes as and when required, promote safe working practice at the Home and ensure that all commodities used in and around the Home are sensibly conserved by staff e.g. monitoring the usage of incontinence aids, wipes etc .

Care:

  • Ensure the highest possible levels of care are maintained by supporting / assisting Clients, when required, with all aspects of daily living.
  • Support training and supervision of junior and new Staff Members in all aspects of their work in the Home, under the supervision of senior Staff Members.
  • Assist Clients in all aspects of their care needs (e.g. physical, emotional and spiritual). Provide supervision and attention when needed, ensuring Clients retain their comfort and dignity.
  • Pay particular attention to assisting Clients who have limited mobility, or physical / learning difficulties making the best use of aids provided.
  • Closely monitor Clients who may be confused and/or who have behavioural problems.
  • Assist in the promotion of Continence.
  • Assist in the delivery of care for Clients who are dying or who have a progressive illness. Assist with Last Offices.
  • Complete, observe and review care planning needs for Clients, and complete written daily records as instructed and in line with the Company’s policies and procedures.
  • Assist in framework of social activities by interacting with Clients and helping them continue with hobbies and activities in the Home.
  • Answer Nurse Call system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly.
  • Report on well-being of Clients and liaise with GPs and Support Managers etc.
  • Carry out regular checks on Clients at intervals determined by senior Staff Members.
  • Make Visitors feel welcome. Provide refreshments / assistance as and when required.
  • Make and change beds, ensuring that rooms are clean and tidy, and commodes are empty. Ensure the Home’s resources are used appropriately.
  • Clean and maintain equipment used by Clients / Relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensure the Home is kept clean and tidy, in line with the Company’s attention to detail philosophy.
  • If applicable, care for Clients’ clothing and rooms as named, and ensure that all clothing is recorded and clearly marked.
  • Ensure full privacy and dignity is maintained for the dying and the bereaved, in line with the Company’s policies and procedures.
  • Assist Clients who need help during meal times (be aware of swallowing difficulties, dietary requirements etc). Assist with serving of food / drinks as requested / required.
  • Escort Clients travelling to and from the Home e.g. on social outings, hospital visits etc.
  • Practice maximum integrity in all dealings with Clients’ affairs, and avoid abuse of the privileged relationship that exists with Clients.

Communication:

  • Participate in Staff and Client meetings as and when required.
  • Training and Development:
  • Maintain professional knowledge and competence.
  • Attend mandatory training days / courses, on or off site, as and when required.
  • Participate in relevant NVQ training to achieve required qualifications.

Health and Safety:

  • Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
  • Understand and ensure the implementation of the Home’s Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
  • Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
  • Promote safe working practice within the Home.
  • Adhere to the Home’s Disposal of Waste policy.

General:

  • Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
  • Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
  • Promote and ensure the good reputation of the Home.
  • Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
  • Notify the Home Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
  • Ensure the security of the Home is maintained at all times.
  • Adhere to all Company policies and procedures within the defined timescales.
  • Ensure all equipment is clean and well maintained.
  • Carry out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.