A day in the life of Susan Harland
Over the coming weeks and months, members of staff at Gorsey Clough Nursing Home will talk about their typical day working at the Home.
First off is Sue, the Home’s Care Quality Supervisor.
‘My day start starts at 8.30am. I receive Handover from the nurses on night shift; a written record about all our residents and how they’ve been throughout the night. The residents are my number one priority and my role is to ensure that our residents receive the highest quality of care. I question staff about medication reviews, health conditions, and I shadow staff to ensure they are promoting good working practices amongst other things.
In the morning, residents are offered a choice of breakfast and all diets are catered for. Bacon and egg is very tasty and our male residents particularly like a good cooked breakfast. Throughout the morning, I interact with the residents asking them what they’d like to do that day, if they feel happy or not and whether they’re comfortable. Some of our residents like to watch TV or listen to the radio whilst others like to sit quietly in their own space.
Lunchtime is a happy and social occasion when the residents are sat together eating and chatting amongst themselves. Some residents require assistance with eating and drinking and our carers are on hand to assist on a 1-2-1 basis. We have a wide variety of food to choose from on a daily basis and if there isn’t anything on the menu that the resident likes then we’ll make them something they wish to eat.
In the afternoon, I carry out all my audits as I manage Infection Control, Heath and Safety, maintenance and Quality Assurance. Typically, I’ll read and review policies and procedures, audit relative and resident questionnaires, conduct an induction if we have a new starter, ensure we’re up to date and compliant with Infection Control, carry out a health and safety inspection of the Home and audit capacity to consent.
I also liase with the Maintenance Manager and make him aware of his job tasks and update his job sheet on a daily basis.
We like to do activities in the afternoon and once a week we have an entertainer who performs for the residents. When entertainers like Music for Health come to the Home, we encourage residents to get up and dance, clap their hands or even play instruments to accompany the music.
Our Activities Co-ordinator carries out activities on a 1-2-1 basis or in a group; this could be dominoes, jigsaws, or board games. My experience of these activities is that we all have good fun and residents enjoy joining in and being involved. Sometimes, we go on day trips to Blackpool to see the Illuminations, Southport to walk the promenade or Radcliffe Civic Hall for a Golden Oldie Afternoon.
At around 4pm I leave for the day and it teatime for the residents.
In my opinion, Gorsey Clough is a friendly, caring, comfortable, warm, and cosy place and visitors are welcome anytime.’