REPORTING TO: Home Manager

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

• 1st Level Nurse
• Previous management / supervisory experience
• Ability to communicate effectively at all levels
• Team player
• Genuine interest in working with the relevant Client group
• Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

• Care for the Elderly experience / qualification
• Minimum two years management / supervisory experience

JOB PURPOSE:

As the Deputy Home Manager, you are required to oversee / maintain the care of Clients within the Home and in the absence of the Home Manager, to take responsibility for the day-to-day running of the Home, and ensure that all Company policies and procedures, and all legal requirements, are adhered to within the defined timescales. Your duties and responsibilities will include:

Care:

• Ensuring all Staff Members contribute to the best of their ability to the efficient running of the Home, and to the creation of an atmosphere conductive to the best interests of Clients.
• Interacting with Clients to ensure that their health care needs are being met and resolving any problems where appropriate.
• Reporting any ill-health amongst Clients and make requests for GP / Professional visits where necessary.
• Ensuring meals are of sufficient quantity and good quality, and that Client’s dietary needs are met.
• Undertaking general nursing work and personal care as appropriate.
• Administering prescribed medicines and maintaining the necessary records as per Company guidelines.
• Auditing Care Plan documentation, to ensure best practice, on a three monthly basis. 
• Practicing maximum integrity in all dealings with Clients' personal and financial affairs when required, and avoiding abuse of the privileged relationship that exists with Clients.

Communication:

• Maintaining effective communications with the Home Manager.
• As requested by, and/or in the absence of, the Home Manager maintaining effective communications with Clients, Relatives, Staff Members, and any other concerned bodies.
• Obtaining a report from the Person in Charge, and advising the Home Manager, regarding any incident / accident, and the status of any Clients whose care / health is causing concern.
• Supervising visits and liaising with GPs in order to establish a good relationship between GPs / Health Care Professionals and the Home
• Ensuring a clear and concise Handover Report is given to all Staff Members.
• Arranging / participating in Staff and Client meetings as and when required.

Budgetary / Financial Control:

• Managing, monitoring and maintaining budgets agreed by the Home Manager. Where necessary, in the absence of the Home Manager, taking corrective action in conjunction with the Directors of the Company, if required. 
• Ensuring that all commodities used in and around the Home are sensibly conserved by all Staff Members.

Human Resources (HR):

• Adhering to, and implementing, all HR policies & procedures.
• In the absence of the Home Manager, endeavouring to fill any Staff vacancy by advertising in the job centre or local newspapers. Interviewing for new Staff Members with the Home Manager and a Director as and when required, in line with the Company’s Recruitment policy.
• In the absence of the Home Manager, maintaining correct records of working hours of all Staff Members.
• In the absence of the Home Manager, monitoring and controlling sickness absence in line with Company policy.
• Ensuring all Staff Members are aware of the Company’s Whistle-blowing procedure.
• In the absence of the Home Manager, implementing and managing the Company’s Discipline and Dismissal policies and procedures, and Grievance policies and procedures.
• Assisting the Home Manager with formal supervision / appraisal of Staff Members in line with Company policy, and with on-going informal assessment of the work of Staff Members, to ensure consistently high standards.
• Implementing and initiating training for all Staff Members on the Company’s Equal Opportunities policy.
• In the absence of the Home Manager, organising workload by forward planning Off-Duties to ensure that there is sufficient Staff cover, and dealing with problems where necessary.

Marketing:

• Actively marketing the Home and promoting a positive personal / professional profile within the local community, and ensuring the good reputation of the Home at all times.
• Ensuring the Home is attractively presented, and odour free, at all times, in line with the Company’s attention to detail philosophy.
• Ensuring a viewing room is suitably presented and available at all times (unless Home is fully occupied).

Training & Development:

• Supervising and instructing junior and new Staff Members along side Senior Carers in all aspects of their work in the Home, giving help and guidance where appropriate and assisting in keeping records up to date.
• Maintaining and improving professional knowledge and competence.
• Attending mandatory training days / courses, on or off site, as and when required.

Health & Safety:

• Reporting immediately to the Home Manager any illness of an infectious nature or accident incurred by a Client, colleague, self or another. Being responsible for infection control in the absence of the Home Manager.
• Understanding and ensuring the implementation of the Home’s Health & Safety, Infection Control and hygiene policies, and Emergency & Fire procedures.
• In the absence of the Home Manager, carrying out duties for the Home in line with Care Quality Commission guidelines, the Health and Safety at Work Act (1974) and Fire Regulations.
• Reporting to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
• Promoting safe working practice within the Home.

General:

• Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home’s Safeguarding Adult’s Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home’s Management of any concerns.
• Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
• Adhering to all appropriate NMC guidelines / regulations and the General Social Care Council Code of Conduct.
• Ensuring that all existing stocks are maintained in a safe and tidy environment and reordering as and when required.
• Maintaining such Logbooks and Records as may be required by both the Registering Authority and the Directors of the Company.
• Being ‘on-call’, for emergencies which may arise within the Home, and to cover shifts if all other avenues have been exhausted where practicable.
• Ensuring that all information of a confidential nature gained in the course of work is not divulged to third parties.
• Notifying the Home Manager (or, in the absence of the Home Manager, a Director) as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
• In absence of the Home Manager, reporting directly to a Director.
• Ensuring the security of the Home is maintained at all times.
• Adhering to all Company policies and procedures within the defined timescales.
• Ensuring all equipment is clean and well maintained.
• Carrying out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.